Please contact the support team directly for this issue. The license may need to be reissued. Please have the old license handy to send to the support team for verification.
Articles in this section
- Upgrading from Device Edition to Personal Edition
- No picture in Capture (Datapath capture card required)
- I just installed the Paper application, I have a paired pen and the light is on; but it is not working.
- I have upgraded my We-Inspire to Hoylu Device Edition software suite to the latest version and now my license has stoped working.
- I am using Sketch/Flow (not Anytime Collaboration) and it is reacting very slowly.
- The pens are not longer showing as connection
- The location of the pens is off from the location of the cursor on screen
- Can I inactivate or transfer a license key?